Privacy Policy
Hamilton Care Living – HamiltonSenior.com
Effective Date: April 1st, 2026
1. Introduction & Our Commitment to Privacy
Welcome to Hamilton Care Living (“Hamilton,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website, services, and communications (collectively, the “Services”).
We are committed to maintaining the highest standards of privacy, transparency, and data protection for our residents, families, partners, and visitors. Our approach is guided by applicable laws including the California Consumer Privacy Act (CCPA/CPRA) and other relevant U.S. privacy regulations.
This Policy applies to information collected:
- Through HamiltonSenior.com
- Via phone, email, forms, or in-person interactions
- Through third-party partners acting on our behalf
Important: This Policy does not govern Protected Health Information (PHI) regulated under HIPAA. For that, please refer to our separate Notice of Privacy Practices.
2. Information We Collect
We collect only the information necessary to deliver high-quality services and improve user experience.
A. Personal Information You Provide
- Full name, phone number, email, and mailing address
- Inquiry details regarding senior living services
- Financial or billing information (when applicable)
- Employment or application information
B. Automatically Collected Information
- IP address, browser type, device data
- Website activity (pages visited, time spent, interactions)
- Cookies and tracking technologies
C. Sensitive Information (When Applicable)
- Health-related information (only when voluntarily provided)
- Identification details for compliance purposes
We collect sensitive data only when necessary and handle it with enhanced safeguards.
3. How We Use Your Information
We use your information to:
- Provide and manage senior living services
- Respond to inquiries and schedule consultations
- Improve website performance and user experience
- Communicate updates, promotions, or relevant services
- Ensure safety, compliance, and fraud prevention
- Conduct internal analytics and operational improvements
We prioritize purpose limitation—your data is only used for legitimate, disclosed purposes.
4. How We Share Information
We do not sell your personal information.
We may share information with:
- Trusted service providers (IT, marketing, analytics)
- Healthcare or referral partners (as authorized)
- Regulatory authorities when required by law
- Business partners involved in operations or transactions
All third parties are required to maintain strict confidentiality and security standards.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Personalize your experience
- Analyze traffic and engagement
You may control cookies through your browser settings. Disabling cookies may affect certain features.
We honor Global Privacy Control (GPC) signals where required by law.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
When no longer needed, data is securely deleted or anonymized.
7. Your Privacy Rights (California & U.S.)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of certain data uses (e.g., marketing)
- Limit use of sensitive personal information
- Non-discrimination for exercising your rights
To submit a request, contact us using the information below.
8. Data Security
We implement industry-standard safeguards including:
- Encryption and secure servers
- Access controls and authentication protocols
- Continuous monitoring and threat prevention
While we strive for maximum security, no system is completely immune. Users should also take precautions when sharing sensitive data online.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be promptly deleted.
10. Third-Party Links
Our website may contain links to external websites. Hamilton is not responsible for the privacy practices of those third parties. We encourage users to review their policies before sharing information.
11. Consent & Jurisdiction
By using our Services, you consent to this Privacy Policy.
This Policy is governed by the laws of the State of California. Any disputes shall be resolved in appropriate California courts.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions or wish to exercise your privacy rights, please contact us:
Hamilton Care Living
Website: HamiltonSenior.com
Email: info@HamiltonSenior.com
Phone: +1 (213) 660 7299
Mailing Address: 1438 W 37th Dr,
Los Angeles, CA 90018